If your Wi-Fi network name and/or password has changed, update the Wi-Fi information for your alarm system and all connected devices that use Wi-Fi.
Update Your Alarm System
To update your alarm system’s Wi-Fi password and re-establish connection, complete the following steps:
Using WPS
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If you are using a touchscreen keypad, select Keypad from the Carousel menu.
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On all keypads, press CMD until MENU? NO YES displays.
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Select YES.
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Enter your user code and press CMD.
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Press CMD until WIFI SETUP? displays.
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Press any select key or area and the keypad displays WPS LIST MANUAL.
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Press the WPS button on your Wi-Fi router.
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Select WPS on your keypad. SEARCHING displays.
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When WPS is successful, CONNECTED displays on your keypad.
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If WPS was not successful, WPS FAILED RETRY? NO YES displays. Select YES to retry. Press NO to display WPS LIST MANUAL.
List Available Networks
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If you are using a touchscreen keypad, select Keypad from the Carousel menu.
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On all keypads, press CMD until MENU? NO YES displays.
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Select YES.
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Enter your user code and press CMD.
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Press CMD until WIFI SETUP? displays.
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Press any select key or area and the keypad displays WPS LIST MANUAL.
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Select LIST on your keypad. SEARCHING displays.
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Press CMD to view the available Wi-Fi networks.
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Select the desired network to connect. W/L KEY:**************** displays.
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Select the desired security type and enter your network password.
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If the alarm system is unable to detect the security type, press any select key or area on the keypad. WEP WPA NONE displays.
Manually Connect Your Alarm System
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If you are using a touchscreen keypad, select Keypad from the Carousel menu.
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On all keypads, press CMD until MENU? NO YES displays.
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Select YES.
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Enter your user code and press CMD.
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Press CMD until WIFI SETUP? displays.
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Press any select key or area and the keypad displays WPS LIST MANUAL.
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Select MANUAL.
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Enter the name of your Wi-Fi network and press CMD. W/L KEY:**************** displays.
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Select the desired security type enter your network password.
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If the alarm system is unable to detect the security type, press any select key or area on the keypad. WEP WPA NONE displays.
Test the Network Connection
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If you are using a touchscreen keypad, select Keypad from the Carousel menu.
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On all keypads, press CMD until MENU? NO YES displays.
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Select YES.
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Enter your user code and press CMD.
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Press CMD until WIFI SETUP? displays.
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Press any select key or area and the keypad displays WPS LIST MANUAL. Press CMD to display TEST.
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Select TEST. When the test is successful, CONNECTED displays. If the test is unsuccessful, NOT CONNECTED displays.
5-inch Touchscreen Keypads (7800 and 9800 Series Keypads)
5-inch Touchscreen Keypads offer an additional option to connect your alarm system to Wi-Fi. When you change your network’s Wi-Fi password on a 5-inch Touchscreen Keypad, the alarm system detects that the password has changed and asks you to update it.
To change your password and re-establish communication on a 5-inch Touchscreen Keypad, complete the following steps:
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In the top right-hand corner of the screen, CHANGE? NO YES displays to notify you that the Wi-Fi has been disconnected. In the carousel menu, select Keypad.
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INVLD WIFI PSWRD CHANGE? NO YES displays. Select YES to change your Wi-Fi password.
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Enter your user code.
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Enter Wi-Fi password.
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Select CMD.
Update V-4000 Series Cameras
Using a Wireless Access Point (WAP)
To update the V-4000 Series Cameras to Wi-Fi using a WAP, complete the following steps:
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While powered on, open the camera’s side access panel.
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At the WAP, press the WPS button on the back for 1.5 seconds.
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Within 1 minute of pressing the WPS button, press and hold the camera’s WPS/RESET button for 3 seconds.
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The WPS LED on the WAP turns on when connection is complete.
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Close the camera’s side access panel.
Using a Wi-Fi Router with WPS
Note: WPS functionality varies for each Wi-Fi router. To connect a V-4000 Series Camera using WPS, a router with WPS is required.
To update the V-4000 Series Cameras to Wi-Fi using WPS, complete the following instructions:
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While powered on, open the camera’s side access panel.
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Place the router in WPS mode.
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Within 1 minute of placing the router in WPS mode, press and hold the Reset/WPS button on the camera for 3 seconds. Refer to the router’s instruction manual to determine when the camera and router are connected.
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Close the camera’s side access panel.
Update V-6000 Series Cameras
To update the V-6000 Series Cameras to Wi-Fi, complete the following steps:
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Press and hold the camera’s Reset button for 10 seconds until the camera restarts. This removes all previous Wi-Fi network information. As the camera restarts, the camera’s LED turns red.
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On a mobile device, navigate to dealer.securecomwireless.com.
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On the login page, select Generate QR Code. The Add V-6000 Series Device window displays.
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In the Enter SSID field, enter the new Wi-Fi network name.
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In the Enter Passphrase field, enter the new Wi-Fi network password.
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Select Next. The new QR code displays.
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The camera flashes blue when it is ready to connect to the Wi-Fi network. Hold the QR code 6-12 inches away from the front of the camera.
When the LED goes steady blue, the Wi-Fi connection is successful. If the LED flashes red, restart the process.
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After 3 minutes, log in to VirtualKeypad.com and enter your user code to confirm the camera is visible.
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In Video, select the camera you just updated.
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Select the Settings icon, then select Save at the top of the screen.
Update 7-inch Touchscreen Keypads
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Select Options from the Carousel menu.
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Select Wi-Fi Settings.
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Select the Wi-Fi network you would like to connect the keypad to.
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Enter the password and select CMD.